Frequently Asked Questions

Your rental experience with Fine Feather Rentals is shaped by over 20 years of hands-on work across a broad spectrum of real estate. I began as an independent investor securing, renovating and selling or managing more than 40 properties. This experience initially taught me what responsible real estate and property management entails.

Next, I decided to become a REALTOR. Two years later, I opened XTROV Realty focusing on both property management and real estate. Over those 15 years and hundreds of properties, I learned a lot about the rental business - sometimes the hard way.

After successfully selling XTROV, I’ve stepped back into managing my own properties beginning in the summer of 2025. My goal is simple: to use everything I’ve learned to make renting with Fine Feather one of your very best rental experiences.

Maintenance requests are a top priority at Fine Feather Rentals. For most issues, we ask that you submit a written request through our 24-hour tenant portal. Once received, we review your request and typically begin remediation within 24-hours or sooner if the issue is urgent. For less urgent, long-term concerns, we aim to start work within 72 hours.

For true emergencies—such as fire, significant water or sewer leaks, break-ins, or other threatening events—please call 911 first, then immediately contact the owner or designated individual.   We will act as quickly as possible to address critical situations. 

We understand that unexpected changes happen, which is why Fine Feather Rentals offers the “Early Move Out Request” program. If you need to move before your lease ends, simply submit a written 30-day move-out notice through our tenant portal. Once we receive your notice, we’ll contact you to review the process and next steps.

We will immediately begin searching for a suitable replacement tenant. Once you vacate, a move-out inspection is conducted promptly to prepare the property for the next resident. While we often find a new tenant within the 30-day notice period, there is no guarantee on timing.

Until a new tenant’s lease begins, you remain responsible for rent and applicable utility payments, and must keep utilities active and the property in safe condition (such as maintaining indoor heat at a minimum of 55 degrees).

As soon as a new tenant moves in, you will be released from your lease after settling any outstanding charges, including an Early Release Fee of one half of one month’s rent. This program is designed to reduce your financial burden and stress during transitions.